How do I unbox my Dual Monitor SmartDesk?
The SmartDesk comes packaged in three core boxes, plus additional boxes for any add-ons. Before assembly, bring your packaged SmartDesk to a spacious area to start unboxing.
The desk will be assembled upside down and then flipped over by two or more adults. Due to the monitor mount geometry, we recommend resting the tabletop portion of the desk on a couch or table (protected by foam or cardboard) with the monitor mount side close to the edge to allow the mounts to be assembled beyond the edge.
Remove all components from packaging and thoroughly inspect all parts for damage before beginning assembly. Please contact SmartDesk if any damage has occurred.
Check Compatibility
A Thunderbolt 3 port is required to connect. Select your laptop from the menu below to check the compatibility.
Model not listed? Contact us for further guidance.
Version not listed? Contact us for further guidance.
Your selected hardware is ready to connect with SmartDesk Connect E.
Your selected hardware is ready to connect with SmartDesk Connect D.
Your device is compatible with SmartDesk Connect D and SmartDesk Connect E.
Note: Your workload should help determine which dock type works better for your needs.
Your current operating system is ready to connect.
Make sure you are using Windows 10 version 20H2 or later.
Click here for suggestions on preparing your specific system.
Your selected hardware is not compatible.Take a look at list of supported laptops.
Your selected hardware has not yet been certified. Please contact us for further guidance.