I can't tell you how happy I am with the desk - it is simply amazing and well-worth the cost. The desk parts were all high quality, easy to assemble, and extremely well-designed. I had some pre and post purchase and installation questions and Timeer has been an absolute gem. Every single time (and there has been at least 5 of them), he understands my questions and always offers a quick response and workable solution, all while staying with you to completion. Timeer has always been there for me and has never let me down. If you are on the fence about purchasing this desk, please - just do it! You won't be disappointed with the usability, quality, workmanship, and most importantly, the 5 star support.
Other than taking a few extra steps to get the screens to work with an Apple M1 chip, the rest of the process was seamless. The instructions are clear and relatively easy. We went from pallet to operational in about an hour. Highly recommend.
So far, I've ordered 4 of these smart desks. They are good quality and service is great, but we've only had one desk go together without a monitor issue. The other three all had to have monitors replaced. The service was great about sending the new monitors, but it did delay use. Wouldn't keep me from ordering it though. Really cool desk!
I'm generally not one to leave reviews, but this product is absolutely amazing. I usually work from home and I have to use multiple screens. It's hard to describe, but the way the 3 screen view is laid out on the smardesk is the most efficient setup I've ever used, by far. Even with the three screens and plenty of desk room, this desk also saved me a bunch of space compared to my last setup. Worth every single penny.
Ideas for future: 1) built-in HD webcam 2) Option for more premium options on built-in speakers
I've tried to find the ideal setup for a decade and I've finally found it!
I have been working from home for well over 10 years and been through numerous desk and monitor configurations during that time. I have been trying to find a setup that has minimal cables and multiple monitors and the Smartdesk has both! The setup was really easy and once I hooked my laptop to it I was up and running with no issues. Been using the Smartdesk Connect D for a few months now and so far I love it! Also my wife makes it a point to show it off to whomever comes over lol, they all say it looks amazing!!!
This desk is everything I've always wanted. I've rigged up my own three monitor sit/stand desk situations before, but this is by far the sleekest and most convenient. Everything seems to work pretty good. I anticipate that this will serve me well for many years to come.
Can't be happier with the smartdesk sit half an hour stand an hour...helping make me healthier. Only wish I could have one for my outside office as well. Great look as well as very awesome wire management. everything in one place.
This is an awesome desk and a great addition to my home office. I love the simplicity of this desk and the great functionality of it as well. The built-in wireless charger is great for my phone and my headphones. All wires are tucked away which leaves a very sleek look of the desk. The monitors are great as well and come at a great viewing angle. Overall, it is just a great all around desk that makes a great addition to my home office.
I spend 10+ hours a day working from my home office and having this desk has been a tremendous productivity booster; aside from the health benefits of not SITTING all day.
I previously owned the original SMART DESK (with built-in computer) before the pandemic forced me to work from home. I used that one primarily for home computing purposes - not for work. With the switch to full-time WFH, I needed a multi-monitor sit/stand option that would allow me to use my work laptop. Enter the SMART DESK CONNECT.
It replaces the built-in computer that the SMART CONNECT desk had with a built-in thunderbolt docking station and a laptop shelf under the desk (with "breathing' notches to keep the laptop from overheating).
The CONNECT desk requires assembly after delivery, but it took about 20 minutes and was ridiculously simple (all the necessary tools were provided). The directions (online video and supplementary installation guide) are extremely easy to follow.
I sprung for the casters ($20). This wasn't an option on the original SMART DESK, but it was worth it to add them as I can now easily rearrange my office by rolling the SMART DESK CONNECT around as needed.
My laptop supported the CONNECT D option (no eGPU), but be sure to verify compatibility with your laptop in order to buy the correct option (D or E).
You could go cheaper by getting a standard sit/stand desk and adding your own monitors, etc, but if you want a great quality desk with less mess (there's only one power cable for the whole setup), do yourself a favor and get the SMARTDESK CONNECT - it will save you a ton of effort and is a very clean setup. I love my SMART DESK CONNECT. I'm a customer for life!
I use this desk daily to run a marketing agency and this saves me so much time, plus many MANY headaches 😂😂😂 I highly recommend it 🔥🔥🔥🔥
Getting it together was a bit of a struggle. I didn’t get sent all the screws I needed (they were just to secure the speakers on) but customer service was fantastic! They even helped me troubleshoot an issue that was user error. The setup is awesome. I have some old injuries that cause me to be in pain if I’m sitting too long. This has been life changing for me to be able to switch between a standing and sitting while working. 100% recommend!
Game changer for a day trader. This thing is amazing and the support is spot on 10 out of 10
I cannot believe that I wanted soooooo ping to buy this desk. It made my daily workflow that much better.
Took delivery on 3/9/22 and so far so good. Setup was easy and only took about 45 minutes to complete, hardest part was one of the display port cables that hooked into the actual desk portion was almost too short and took a bit of finesse to get into the correct position. The only changes that I would make would be to have the laptop mount in another location, like behind the center monitor along the spine (mounted vertically) and some cable management clips for the actual power cord, but neither of those are a big deals. Other than that I am very happy with my desk!
I received my SmartDesk Connect and was amazed at how easy it was to put together, the quality, style, and support. I needed this desk since 10 years ago at least. I highly recommend to anyone that wants to create more efficiency in their workflow and wants their office to look amazing.
I work from home and use multiple programs at once. I love being able to have them open all at once instead of toggling back and forth between tabs. So nice to have the ability to switch between sitting and standing and the angled monitors take so much tension off of my neck. The tech support is amazing! Timeer helped me navigate through a few glitches in setup and was always available! Thank you so much. Would highly recommend this for anybody working from home or who uses multiple programs. Top notch construction and quality. Very happy with my purchase!
I'd had my eyes on a SmartDesk connect for some time and, when it finally came time to lock it in, I was super bummed to have received not 1, not 2 but all 3 monitors with pressure damage. I reached out to support and received an immediate reply assuring me that they were going to send replacements out right away. Unfortunately, 2 of the next 3 came in with the same issue but I was put at ease by Timeer ( an amazing Product Service Specialist of theirs ) that their techs had dissected the issue and it was most certainly due to handling in shipping - frustrating but not a shock - Long story short(ish) Timeer kept with my situation until I ended up with all 3 working monitors which included emailing on the weekends and even a direct call to discuss possible solutions. I am impressed with this company for so many reasons, not the least of which is the most awesome workstation I've ever connected my macbook to. Ever. If you're on the fence about snagging one - let this be the review that makes you leap. Well worth it all the way around!!
Love my desk but needed help with the driver. Timeer was able to help and provided great customer service to fix the problem!
Have been using Smartdesk connect for two weeks now and absolutely love it!
It’s truly plug and play. The 3 monitors being slightly tilted is truly an immersive experience. The speakers are great and so is the wireless charger. I wish there was a mic too 😊
I’ve really enjoyed using this desk in my web design business. Having use of 3 monitors (that look crisp and clean). Going back and forth between sitting and standing while I work is amazing, and overall really love this desk. The way it’s designed and built shows it’s high quality and is worth its cost, in my opinion. Would highly recommend it!
Although the supply chain woes have clearly not avoided SmartDesk, the product did arrive and is everything it is advertised to be. Customer service was outstanding and Timeer, from Customer Service, went out of his way to accommodate me even though there was a 3 hour time zone difference! I'm enjoying my purchase.
I've purchased a LOT of office equipment over the past several decades, and have noticed the overall quality of manufacturing & design degrade over time. This desk is THE highest quality design, manufacturing & simplest to assemble in many many years. Absolutely well worth the purchase. I feel like I got my money's worth...AND THEN SOME. By the way, I hardly ever write a review. I wanted to make absolutely sure that anyone considering the expense do so without hesitancy. You will NOT be disappointed. It's sturdy, smooth, and I am literally blown away that I didn't get some cheap chinese-made contraption that I would likely have to replace in a few years.
Absolutely love this desk! I got this desk for the 3 screen functionality and the ability to sit or stand comfortably while working. The physical setup was simple. Customer service was so kind when helping with connecting to my laptop. One screen was not connecting as it should so I was immediately sent another to replace it. Timeer has always been in communication with me as if I were his only customer. VIP service is what makes this purchase one of the best. Out of all smart desks I am thankful I chose this one. Love the look!
Although supply chain issues have clearly not evaded Smart Desk, the wait was worth it. Timeer provided outstanding customer service and was available well beyond normal office hours. This was no easy task as I received my desk in California and the Smart Desk office is in New York. Set up was straightforward and all of the parts fit as they were supposed to. The final set up with my laptop was handled by Customer Service and allowed me to get up and working immediately.
The 3-screen display is awesome. I have some ongoing issues with the speakers; however, Customer Service is replacing a component that will likely put that issue behind me. They have been great to work with.
1. Three screens are amazing
2. Set up is pretty straight forward
3. Safety mechanism stops the motor if it tugs on something while moving the desk up
4. productivity is next level once you get situated.
1. Components can come loose during shipping, a pain to take cover off and reconnect
2. 4K Web Cam can not be directly plugged into the usb in the back since it will cause issues
3. Must eject every time you disconnect your laptop
4. Wireless charger doesn't work with a thin case
2nd iteration needs more secure components that are more accessible if disconnected.