As a work from home healthcare executive, my workstation is critical to my daily performance and productivity. My dual monitor system has been a welcomed addition to my home office setup. Although there were a couple challenges initially upon delivery - this gave the SmartDesk team the opportunity to prove their service orientation and commitment to their product - and did they deliver! With a coordinated effort they sent a product specialist to my home in Tucson, AZ who diligently worked through a couple challenges and ensured my desk was 100% functional. They 100% stand by their products and will go to any length to make sure that they deliver for their customer! The service efforts made my purchase feel important to them, and ensured I was not just another invoice! I greatly appreciate their team and their product!
It is definitely value for money as you get a all-in-one solution. I was shopping for automated desk option and much research landed on SmartDesk Connect-E. Though I had some installation issues that customer care was able to resolve (the design choice of connecting the cable to bottom of the desk is not very intuitive). The overall experience in the last 30 days has been very positive. Using mouse during Zoom screen share sessions continues to be a challenge. Overall a very good solution for those who prefer minimal wire clutter and a clean desk.
Ordered my Smartdesk and it was delivered about 2-3 weeks later. Very simple assembly, I believe it was 14 screws in totals and took more time unboxing than it did actually putting it together.
Support has been great with minor set-up/configuration questions.
A couple tips for assembly would be;
1) Make sure you have enough slack with the Molex cable prior to assembly. My Molex cable initially didn't reach the plug so I had to disassemble it and ensure I had enough slack.
2) If you use a webcam run the webcam cable through the spine prior to mounting so that all the webcam cable remains hidden like all the rest.
Other than that I was very pleased with how easy the Smartdesk was to assemble and operate.
Amazing! this is my second one and i am so impressed. the first one was great, but this latest version is so much better. highly recommend for anyone serious about productivity. i rarely write reviews, but this has earned 5 stars! good job
The desk is awesome, setup wasn't too hard and the customer service was great!
I can't tell you how happy I am with the desk - it is simply amazing and well-worth the cost. The desk parts were all high quality, easy to assemble, and extremely well-designed. I had some pre and post purchase and installation questions and Timeer has been an absolute gem. Every single time (and there has been at least 5 of them), he understands my questions and always offers a quick response and workable solution, all while staying with you to completion. Timeer has always been there for me and has never let me down. If you are on the fence about purchasing this desk, please - just do it! You won't be disappointed with the usability, quality, workmanship, and most importantly, the 5 star support.
Other than taking a few extra steps to get the screens to work with an Apple M1 chip, the rest of the process was seamless. The instructions are clear and relatively easy. We went from pallet to operational in about an hour. Highly recommend.
I'm generally not one to leave reviews, but this product is absolutely amazing. I usually work from home and I have to use multiple screens. It's hard to describe, but the way the 3 screen view is laid out on the smardesk is the most efficient setup I've ever used, by far. Even with the three screens and plenty of desk room, this desk also saved me a bunch of space compared to my last setup. Worth every single penny.
Ideas for future: 1) built-in HD webcam 2) Option for more premium options on built-in speakers
I've tried to find the ideal setup for a decade and I've finally found it!
I have been working from home for well over 10 years and been through numerous desk and monitor configurations during that time. I have been trying to find a setup that has minimal cables and multiple monitors and the Smartdesk has both! The setup was really easy and once I hooked my laptop to it I was up and running with no issues. Been using the Smartdesk Connect D for a few months now and so far I love it! Also my wife makes it a point to show it off to whomever comes over lol, they all say it looks amazing!!!
This desk is everything I've always wanted. I've rigged up my own three monitor sit/stand desk situations before, but this is by far the sleekest and most convenient. Everything seems to work pretty good. I anticipate that this will serve me well for many years to come.
Can't be happier with the smartdesk sit half an hour stand an hour...helping make me healthier. Only wish I could have one for my outside office as well. Great look as well as very awesome wire management. everything in one place.
This is an awesome desk and a great addition to my home office. I love the simplicity of this desk and the great functionality of it as well. The built-in wireless charger is great for my phone and my headphones. All wires are tucked away which leaves a very sleek look of the desk. The monitors are great as well and come at a great viewing angle. Overall, it is just a great all around desk that makes a great addition to my home office.
I spend 10+ hours a day working from my home office and having this desk has been a tremendous productivity booster; aside from the health benefits of not SITTING all day.
I previously owned the original SMART DESK (with built-in computer) before the pandemic forced me to work from home. I used that one primarily for home computing purposes - not for work. With the switch to full-time WFH, I needed a multi-monitor sit/stand option that would allow me to use my work laptop. Enter the SMART DESK CONNECT.
It replaces the built-in computer that the SMART CONNECT desk had with a built-in thunderbolt docking station and a laptop shelf under the desk (with "breathing' notches to keep the laptop from overheating).
The CONNECT desk requires assembly after delivery, but it took about 20 minutes and was ridiculously simple (all the necessary tools were provided). The directions (online video and supplementary installation guide) are extremely easy to follow.
I sprung for the casters ($20). This wasn't an option on the original SMART DESK, but it was worth it to add them as I can now easily rearrange my office by rolling the SMART DESK CONNECT around as needed.
My laptop supported the CONNECT D option (no eGPU), but be sure to verify compatibility with your laptop in order to buy the correct option (D or E).
You could go cheaper by getting a standard sit/stand desk and adding your own monitors, etc, but if you want a great quality desk with less mess (there's only one power cable for the whole setup), do yourself a favor and get the SMARTDESK CONNECT - it will save you a ton of effort and is a very clean setup. I love my SMART DESK CONNECT. I'm a customer for life!
I use this desk daily to run a marketing agency and this saves me so much time, plus many MANY headaches 😂😂😂 I highly recommend it 🔥🔥🔥🔥
Getting it together was a bit of a struggle. I didn’t get sent all the screws I needed (they were just to secure the speakers on) but customer service was fantastic! They even helped me troubleshoot an issue that was user error. The setup is awesome. I have some old injuries that cause me to be in pain if I’m sitting too long. This has been life changing for me to be able to switch between a standing and sitting while working. 100% recommend!