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What should I do if the scanned document looks washed out?
Intense overhead lighting may affect the quality of the scan as well as detection in some cases.
Under Scanner Settings in the app, increase the brightness level (by default, value is zero). This will increase the light captured by the camera while scanning the document and make the document brighter.
A Thunderbolt 3 port is required to connect. Select your laptop from the menu below to check the compatibility.
Your selected hardware is ready to connect with SmartDesk Connect E.
Your current operating system is ready to connect.
Make sure you are using Windows 10 version 20H2 or later.
Your selected hardware is not compatible.Take a look at list of supported laptops.
Your selected hardware has not yet been certified. Please contact us for further guidance.