- SmartDesk Connect
- Dual Monitor SmartDesk
- Shipping & Tracking
- Returns & Warranty
What should I do when one or more monitors go black?
First, turn off the PC (from Windows), then uplug the SmartDesk from the wall. While still unplugged, press the power button for a few seconds to discharge all power leftover in the system. Now wait approximately 30 seconds and plug it back in. Turn on the system and your monitor should work again.
If your monitor still does not work, please contact us at 1 (888) 260-4252.
A Thunderbolt 3 port is required to connect. Select your laptop from the menu below to check the compatibility.
Your selected hardware is ready to connect with SmartDesk Connect E.
Your current operating system is ready to connect.
Make sure you are using Windows 10 version 20H2 or later.
Your selected hardware is not compatible.Take a look at list of supported laptops.
Your selected hardware has not yet been certified. Please contact us for further guidance.