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After Windows Update, the SmartDesk Apps cannot be found.
This is a known issue with a recent Windows Update. You can manually reinstall the apps into the expected folders.
1. Go to the folder where the SmartDesk Launcher is installed. This is usually "C:\Program Files (x86)\Cemtrex Inc\SmartDesk Utilities\SmartDesk Launcher". Open the file called "Launcher."
2. For each app in the launcher, click on "Install App." Do this one app at a time. Once complete, restart your computer and functionality should return.
A Thunderbolt 3 port is required to connect. Select your laptop from the menu below to check the compatibility.
Your selected hardware is ready to connect with SmartDesk Connect E.
Your current operating system is ready to connect.
Make sure you are using Windows 10 version 20H2 or later.
Your selected hardware is not compatible.Take a look at list of supported laptops.
Your selected hardware has not yet been certified. Please contact us for further guidance.