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Why do my phone calls cut in and out while I am making a call with my SmartDesk?
VOIP stands for Voice Over Internet Protocol, which basically means you are using an internet connection to make your phone call. Please ensure that you have an internet speed that is capable of supporting VOIP, and that is running at an appropriate speed.
You will want to work with your internet provider for recommending internet speeds to support VOIP and all other internet activity. If after speaking to your internet provider and ensuring you are at the appropriate tier of service you are still experiencing problems with your VOIP call quality, please contact our technical support team at 1-888-260-4252 for further assistance.
A Thunderbolt 3 port is required to connect. Select your laptop from the menu below to check the compatibility.
Your selected hardware is ready to connect with SmartDesk Connect E.
Your current operating system is ready to connect.
Make sure you are using Windows 10 version 20H2 or later.
Your selected hardware is not compatible.Take a look at list of supported laptops.
Your selected hardware has not yet been certified. Please contact us for further guidance.